Returns & Exchanges

At Skinesa, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the unworn items with original tags still attached into the original shipping bag or a secure box of your choice.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your package.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.